Privacy Policy — AM Digital Productions LLC

Effective date: February 2, 2021
Company: AM Digital Productions LLC
Website: https://amdigitalpro.com
Contact & license form: https://amdigitalpro.com/proprietary-license/#dev-form

This Privacy Policy explains how AM Digital Productions LLC (“we,” “us,” or “AM Digital”) collects, uses, discloses, and protects personal information when you visit or interact with https://amdigitalpro.com and related services (the “Site”), and describes the choices you can make about your personal information. It also contains important information about our proprietary code and licensing terms where relevant to the processing of personal data.

1. Who we are

AM Digital Productions LLC is a U.S.-based digital services company that develops websites, plugins, and bespoke web applications. Our Site provides information about our services and may allow you to contact us, request quotes, submit content (for example, comments or form submissions), or purchase/license software and services.

2. Overview — what this policy covers

This policy describes:

The types of personal information we collect.
Why we collect it and our legal bases for processing.
How we share and store data.
Your rights and how to exercise them.
How we protect information and what happens in the event of a breach.
Additional provisions relating to our proprietary code and licensing.

If you are a client or vendor and we have a separate contract with you, that agreement may include additional terms about data processing and obligations.

3. Personal data we collect and why we collect it

a) Comments

When visitors leave comments on our blog or Site we collect:

The data shown in the comment form (e.g., name, email, comment content).
Your IP address and browser user agent string (used to help spam detection and moderation).
An anonymized hash of your email may be supplied to Gravatar to check your avatar. Gravatar’s privacy practices are set by Automattic: https://automattic.com/privacy/. After comment approval, your profile picture (if any) is publicly visible next to your comment.

Purpose / legal basis: legitimate interest (spam detection, community moderation) and consent where applicable.

b) Contact forms, quote requests, and lead forms

When you complete contact, quote, or lead forms we may collect:

Name, email address, phone number, postal address, and other details you voluntarily provide.
Optional fields such as business name, website, vehicle details (for quote forms), or project descriptions.

We use this information to respond to inquiries, provide requested services/quotations, and for sales & support follow-up.

Purpose / legal basis: performance of contract, legitimate interest, and/or consent.

c) Media

Images uploaded to the Site (for example, in comments or by clients):

May contain embedded metadata (EXIF/GPS). You should avoid uploading images with embedded location data if you do not want that data to be public. Visitors can download images and extract embedded metadata.

Purpose / legal basis: to display and manage content.

d) Cookies and similar technologies

We and third parties use cookies, local storage, pixel tags, and similar technologies to collect device and site usage information.

Common cookie uses:

Session management and authentication.
Preferences (e.g., “remember me”).
Analytics and site performance.
Security, fraud detection, and anti-spam.

Examples / durations (illustrative):

Comment form “remember me” cookies — up to 1 year.
Login/session cookies — 2 days (or longer if “Remember Me” is selected).
Post edit cookie (post ID) — 1 day.
Analytics cookies — depends on provider (often 2 years).

You can manage cookie preferences via browser settings and, where provided, our cookie consent tool. Blocking cookies may degrade your experience.

e) Embedded content and third-party services

Our pages may include embedded content (e.g., video, maps, code snippets, or social embeds). Embedded content behaves as if you visited the third-party site directly; those third parties may collect data about you, place cookies, and track your interactions.

Common third parties we may use (examples): analytics providers, CDN providers, embedded content hosts, payment processors, API services (for example APIs used by developers for vehicle data, email/SMS gateways, etc.). When you use those features, your data may be governed by the third party’s privacy policy.

f) Analytics and performance tools

We use analytics tools to understand usage patterns and improve the Site. These tools may collect page views, IP addresses (sometimes pseudonymized), device and browser information, and referring URLs. Where possible we employ aggregation and pseudonymization.

Purpose / legal basis: legitimate interest for improving services, and consent where required.

4. How we use your personal data

We use personal information to:

Provide and personalize our Site and services.
Respond to inquiries, support requests, and to process transactions.
Prevent, detect, and investigate security incidents, abuse, and fraud.
Send service-related messages (e.g., order confirmations, support responses).
Improve, analyze, and test our Site and offerings.
Comply with legal obligations.

We will not use your personal data for unrelated purposes without notice.

5. Who we share your data with

We may share personal information with:

Service providers / subprocessors who perform services on our behalf (hosting providers, analytics, email, CRM, payment processors, security, backup). These parties process data on our instructions and are contractually bound to safeguard it.
Third-party tools and integrations you interact with through our Site (for example, embedding or API-based features). Those third parties process their own data and have separate policies.
Professional advisors (lawyers, accountants) where necessary to comply with legal obligations.
Acquirers / business partners in the event of a sale, merger, or asset transfer; we will notify users where required.
Automated spam and security services used to evaluate and block malicious activity.

We do not sell your personal information for money. If you are in a jurisdiction with a “sale” definition (e.g., California), and you believe a specific activity constitutes a sale under local law, please use our contact form (link below) to request details or opt-out if applicable.

6. Data retention — how long we keep your data

Comments and their metadata are retained indefinitely (so we can recognize and approve follow-ups automatically).
Contact and lead form submissions: kept for as long as necessary to provide the service, to comply with business and legal obligations, and for fraud prevention (typical retention is 2–7 years depending on context and tax/accounting needs).
Accounts and profiles: retained until deletion by you or termination of the relationship; certain account data may remain in backups for a limited period.
Cookies and tracking data: retention depends on the cookie provider and the category (see cookie table and provider policies).

If you request deletion, we will remove data except where we must retain it for legal, tax, or security reasons, or to resolve disputes.

7. Your rights and choices

Depending on your jurisdiction you may have rights including:

Access: request a copy of the personal data we hold about you.
Rectification: correct inaccurate or incomplete data.
Deletion: request erasure of your personal data (subject to exceptions).
Portability: request an export of your data in a machine-readable format.
Restriction: ask us to limit processing in certain circumstances.
Object: object to processing based on legitimate interests or opt out of direct marketing.
Withdrawal of consent: where processing is based on consent you can withdraw it going forward.
California residents: rights under CCPA/CPRA (e.g., right to know, right to delete, right to opt-out of sale/sharing for cross-context behavioral advertising).

To exercise any of these rights, please use our contact & licensing form at:
https://amdigitalpro.com/proprietary-license/#dev-form

We may require identity verification and will respond within applicable statutory deadlines. If you are in the EU, you can also lodge a complaint with your local data protection authority.

8. How we protect your data

We implement reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Measures include:

Access controls and role-based permissions.
Encrypted connections (HTTPS/TLS) for data in transit.
Secure hosting and regular security updates.
Backups and disaster recovery processes.
Limited data access to personnel and contractors who need the data to perform their jobs.

No method of transmission over the internet or electronic storage is 100% secure; while we strive to protect your information, we cannot guarantee absolute security.

9. Data breach procedures

If we become aware of a security breach affecting personal data, we will:

Contain and assess the breach.
Notify affected individuals and relevant authorities where required by law, with details about the breach and remediation steps.
Document the incident and mitigation measures.

If you believe your data may have been compromised, please report it via our contact form:
https://amdigitalpro.com/proprietary-license/#dev-form

10. International data transfers

Our systems and service providers may be located in the U.S. and elsewhere. When personal data is transferred outside your jurisdiction, we apply appropriate safeguards (standard contractual clauses, contractual controls, or other lawful mechanisms) as required by law.

11. Third-party links and third-party data

Our Site may contain links to third-party websites. This policy does not apply to third-party websites, which have their own privacy policies. We encourage you to read those policies before providing personal data.

We may receive data about you from third parties (e.g., integrations, partner platforms or public sources). When we do, we use it only in ways consistent with this Privacy Policy and applicable law.

12. Automated decision-making and profiling

We do not generally perform automated decision-making that has legal or similarly significant effects on users. To the extent any automated processing or profiling occurs (for example: spam detection, risk scoring, or automated filtering to detect abuse), it is limited, documented, and used for legitimate security and operational purposes. If you are subject to a decision based solely on automated processing that significantly affects you, you may request information and a human review by using our contact form:
https://amdigitalpro.com/proprietary-license/#dev-form

13. Children

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us personal data, please notify us via our contact form and we will take steps to remove that data:
https://amdigitalpro.com/proprietary-license/#dev-form

14. Industry regulatory disclosures

We will comply with industry-specific regulations that apply to our services or to information requested by authorized regulators or law enforcement. We may disclose personal data when required by law or court order, or to protect our rights, property, or safety.

15. Special section — Proprietary code, licensing, and IP (important)

AM Digital develops custom code, plugins, and software. The following summarizes our standard approach; specific projects may be governed by a separate agreement.

Ownership and license

Ownership: Unless otherwise agreed in writing, AM Digital retains ownership of source code, plugins, and other proprietary software developed by AM Digital (the “Software”).
License to client: After final payment (or on terms agreed in a license agreement), AM Digital grants the client a non-exclusive, non-transferable, limited license to operate the Software on the client’s designated site or environment as specified in the license agreement. The license does not transfer ownership unless explicitly stated in writing.
Restrictions: Clients may not redistribute, resell, sublicense, copy, or make derivative works of the Software for use beyond the licensed scope without explicit written permission.
Modifications by third parties: Clients may request third-party modifications, but such changes are permitted only with AM Digital’s prior written consent or a proper assignment of rights, unless the client has been granted a full ownership transfer.

Data handling and software

Where our Software processes personal data (e.g., web forms, analytics, lead routing), we act as a controller or processor depending on the relationship. Data processing behaviors are described in this Privacy Policy and in any separate Data Processing Agreement (DPA) if required.
We will include reasonable mechanisms to allow clients to export, delete, or manage personal data collected through our Software. Certain plugin behaviors (e.g., comment storage) may store data indefinitely unless configured otherwise.

Support, updates & security patches

Licensed Software may be eligible for updates, security patches, and support per the terms of your license agreement or maintenance plan. Security patches are recommended and may be applied to address urgent vulnerabilities.

Liability and warranty limitations (software)

Our Software is provided with reasonable skill and care. To the maximum extent permitted by law, AM Digital’s liability for claims arising from the Software is limited as set out in the client agreement. We disclaim implied warranties to the extent permitted by law.
Clients are responsible for maintaining secure server environments, applying updates, and following security best practices. AM Digital is not liable for breaches resulting from client misconfiguration, compromised third-party services, or failure to apply critical updates.

DMCA, takedown & misuse

If you believe our copyrighted material is being used in violation of AM Digital’s rights, please submit a notice via our licensing & contact form with details and proof of ownership:
https://amdigitalpro.com/proprietary-license/#dev-form
We will investigate and take appropriate action.

16. What third parties we receive data from

We may receive data from:

Customers/clients who provide lead or contact data.
Third-party integrations (for example APIs used in forms or embedded content).
Publicly available sources and partners.

When we receive data from third parties we will share how we obtained it upon request, subject to legal constraints. Use our contact form to request details: https://amdigitalpro.com/proprietary-license/#dev-form

17. How to control marketing communications

You may opt out of marketing communications from us at any time by:

Clicking the unsubscribe link in any marketing email.
Using our contact form to request removal from marketing lists: https://amdigitalpro.com/proprietary-license/#dev-form

Transactional messages (account notices, service-related communications) cannot be unsubscribed from while they are necessary to provide the service.

18. International users / transfer notice

If you are located outside the United States, note that your data may be transferred to, stored, and processed in the U.S. or other countries. We take steps to ensure an adequate level of protection by contractual safeguards or other lawful mechanisms.

19. Changes to this Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective date” above and post the new policy on our Site. For material changes, we will provide additional notice where required.

20. Contact us

If you have questions about this policy, wish to exercise your rights, or want more details about our data handling practices, please use our contact & licensing form (this replaces direct email contact to reduce spam):
https://amdigitalpro.com/proprietary-license/#dev-form

We will respond to verified requests promptly and in accordance with applicable law.

21. Appendix — Cookies & common third-party services (examples)

Gravatar: may be used to show commenter avatars (Automattic/Gravatar privacy policy: https://automattic.com/privacy/).
Analytics providers: Google Analytics and similar systems may be used to measure and improve our Site. See the provider’s privacy policy for details and opt-out mechanisms.
Hosting/CDN & backups: we use reputable hosting and CDN providers; they may collect basic connection logs and metrics.

Final notes

This Privacy Policy is intended to be clear and practical. If you need a customized Data Processing Agreement (DPA), enterprise licensing terms, or additional contractual guarantees (e.g., SOC2, EU SCCs), please request these via our contact form: https://amdigitalpro.com/proprietary-license/#dev-form

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